Frequently Asked Questions
Everything you need to know about your NOHOW shopping experience.
How long does shipping take and what are the costs?
We offer worldwide shipping. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on your location. Shipping costs are calculated at checkout based on weight and destination.
What is your return policy?
You can return any unworn item with original tags attached within 14 days of delivery. Please use our online returns portal to generate a shipping label. Refunds are processed within 7-10 business days of receiving the package.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. As our collections range from slim-fit to oversized, we recommend checking the individual product descriptions for fit notes or contacting our style team for advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Scalapay in select regions.
Where are NOHOW clothes manufactured?
Quality is our priority. Most of our collection is proudly designed and manufactured in Italy, ensuring high-quality craftsmanship and ethical production standards that define the 'Made in Italy' excellence.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel an order within 60 minutes of placement by contacting our customer support. After this window, the order cannot be changed, but you may return it once received.